Shipping Policy
At FUHENG YICHANG TRADING COMPANY LIMITED, we strive to ensure that your shopping experience is seamless from the moment you place your order to the moment it arrives at your doorstep. Below is our Shipping Policy outlining the details of shipping and delivery.
1. Shipping Methods
We offer a variety of reliable shipping options to ensure that your order reaches you as quickly as possible. Our available shipping carriers include:
- USPS
- FedEx
- UPS
- DHL
- And other trusted delivery partners.
The available shipping methods and prices may vary depending on your location and the items in your order.
2. Processing Time
Once your order is placed, we will process and ship it within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
3. Shipping Time
Shipping times vary depending on the shipping method chosen and the delivery destination. Estimated delivery times are as follows:
- Standard Shipping: Typically arrives within 5 – 10 business days.
- Expedited Shipping: Typically arrives within 3 – 7 business days.
- Express Shipping: Typically arrives within 2 – 5 business days.
Please note that delivery times may be subject to delays due to unforeseen circumstances, such as weather conditions or customs processing.
4. Shipping Costs
Shipping costs are calculated based on the weight of your order, the shipping method selected, and the delivery destination. You can view the total shipping cost at checkout before finalizing your order.
5. International Shipping
We offer international shipping to a wide range of countries. Please note that customs duties, taxes, and other fees may be imposed by the destination country. These charges are the responsibility of the customer and are not included in the shipping cost.
6. Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to track your order through the carrier’s website.
7. Address Accuracy
Please ensure that your shipping address is accurate and complete before finalizing your order. We are not responsible for delayed or lost shipments due to incorrect or incomplete addresses provided at checkout.
8. Lost or Damaged Shipments
In the rare event that your order is lost or damaged during transit, please contact us at [email protected] as soon as possible. We will work with the carrier to resolve the issue and ensure that you receive your order or a refund.
9. Customer Support
If you have any questions regarding our shipping policy or need assistance with your order, please feel free to contact us at [email protected]. Our customer support team is happy to help.
Thank you for shopping with FUHENG YICHANG TRADING COMPANY LIMITED! We are committed to providing you with high-quality products and an exceptional shopping experience.